booking policy

checking in

At check all guests are require to sign a participation waiver.  You may also save yourself some time buy clicking on the link and bringing a signed form for each member of your group.   You and your group are required to meet at or in front of the office (101 Fourth Street) unless instructed differently from West Coast Aquatic Safaris’ staff.  The departure group is then required to wait and walk with a staff member down to vessel.  This leads to a safe and organized trip.

physical restraints

Any of the open water trips are not suitable for people who are pregnant, who have back issues, or may have problems with the potential of a bumpy ride.

Note: West Coast Aquatic Safaris’ Bear Watch tours are not done on the open waters.

staff and boats transport canada certified

West Coast Aquatic Safaris’ staff and vessels WASCO and NANUQ have always and will always meet if not exceed Transport Canada Commercial Marine requirements.

whale guarantee

West Coast Aquatic Safaris has experienced guides, first class vessels, and have viewed thousands of whales feeding and traveling though the Clayoquot Sound. We are so confident in your whale viewing that West Coast Aquatic Safaris guarantees at least one sighting if not more of a whale, while touring on a whale watching excursion. In the very rare circumstance where our vessel does not encounter a whale during a whale watching tour will receive a voucher to come out for another whale watch on a stand by basis with West Coast Aquatic Safaris.

reservations

Reservations are recommended for all departures.  Reservations can be made at any time through the Internet.  They may also be made during office hours in the office or by calling the office.  Payments will be process at the point of the completion of a reservation.  The payment maybe done with cash, Canadian travellers cheques, debit, voucher and or major credit card.  Individuals may cancel their reservations up to 48 hours prior to booked departure.

cancellation

West Coast Aquatic Safaris Requires a full 48 hour notice on all cancellations.  Within the 48 hour window we do not offer any cash refund, but we are happy to rebook your tour for a latter date.  The latter must be within a one year window of the day of rebooking.